Terms and Conditions

By using this website and our services, you agree to the terms and conditions laid out here. If you disagree with any part, please stop using our website and services.

If you're under the legal age of consent in your area, you can't access this website or use our services. By placing an order or making a payment, you confirm that you meet the legal age requirements to purchase our services and that you’ve read, understood, and accepted these terms, forming a complete agreement between you and AMZ Publication House.

Definitions

Refund Policy

Please read our refund policy closely so you can understand the specific terms that apply under AMZ Publication House’s policy.

Change of Mind

You can get a full refund if you request it before any work on the project has started. If you decide not to go ahead with the project within one hour of placing your order, we’ll issue a refund, minus a 15% processing fee if the request comes in after that hour.

Unsatisfactory or Incomplete Delivery

Refunds will only be considered once all revision options have been used. If the work doesn’t meet the documented project specifications, we provide unlimited revisions to ensure you're satisfied. If the final product still doesn't match the original requirements, a partial refund might be given based on mutual agreement.

Delayed Delivery

We prioritize “On-Time Delivery.” If we fail to deliver by the agreed deadline despite making at least three documented attempts to contact us, we may consider a refund if it's confirmed that the delay was our fault.

Refund Request Period

Refund requests must be made within 60 days of delivery. Requests submitted after this period won’t be honored, so please keep this timeframe in mind when placing your order.

Non-Refundable Situations

Minor technical issues, like grammatical or typographical errors, may be eligible for partial refunds or future discounts as agreed upon by both parties. Delays from the client's side aren’t grounds for a refund.

Clause of Use

If we don't hear about a project regarding approvals or specifications for 45 days, we’ll consider it closed, and a fee will apply to reactivate it.

Closed Project

A “Closed Project” is one that has been fully delivered or has gone unclaimed for 45 days. After this timeframe, AMZ Publication Housetakes no further responsibility.

Copyright & Personal Use

All completed products are original and belong solely to you. You maintain full copyright over these materials, and using any content provided by AMZ Publication House without authorization could lead to civil or criminal consequences. You agree to hold AMZ Publication Househarmless against any unauthorized usage.

No Plagiarism Commitment

AMZ Publication House strictly follows copyright laws and does not support plagiarism or any fraudulent activities. We provide original materials that comply with copyright standards.

AMZ Publication House, along with its affiliates and partners, isn’t liable for any misuse of our products, including plagiarism or legal issues.

Image Usage Policy

Unless created specifically by our illustrators, we do not hold copyright over images. We might provide links to suggested image sources for your convenience. Royalty-free images are permitted, while additional fees may apply for copyrighted images.

Refunds

At AMZ Publication House, our main goal is customer satisfaction. We have a straightforward refund policy to ensure clarity. If you request a refund before any work begins, we will issue a full refund of the paid fee, minus any transaction fees. Once work is underway, we can't offer a full refund due to the time and resources already spent.

Our products and services are non-refundable, and there are no implied guarantees. However, you can request one free revision to help meet your expectations. If you’re still not fully satisfied with the quality, you can ask for a partial refund of up to 50% of the paid fee, subject to a review of your concerns.

In rare cases where a full refund is requested for specific issues, a committee will review the case and make a decision based on all relevant information and evidence.

Revision Policy

Editing Orders

We will revise edited content to correct any objective or technical errors. Additional revisions may be provided at the Company’s discretion if no such errors are found.

Ghostwriting Orders

Revisions will be made to specific sections of content until the client approves them. Once approved, any further changes will incur editing fees.

Limitation of Liability

AMZ Publication House, along with its affiliates, employees, and partners, disclaims responsibility for issues arising from your use of this website or our services—this includes technical failures, delays, or typographical errors. You agree to indemnify and release us from any claims resulting from your use of our services, including attorney fees or third-party claims resulting from your use of our products or violation of these terms.

AMZ Publication House, along with its affiliates, employees, and partners, disclaims responsibility for issues arising from your use of this website or our services—this includes technical failures, delays, or typographical errors. You agree to indemnify and release us from any claims resulting from your use of our services, including attorney fees or third-party claims resulting from your use of our products or violation of these terms.

AMZ Publication House won’t be liable for any direct, indirect, punitive, incidental, special, or consequential damages stemming from or in any way related to the use of this website or any information provided. This limitation may differ based on state or jurisdictional regulations.

Amendments

You acknowledge that AMZ Publication House may update these Terms and Conditions as necessary. We suggest checking this section periodically, as any changes will be noted here.